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Alternative Dispute Resolution (ADR) for Consumers

Under current legislation we are required to advise you of the Online Dispute Resolution Platform. This has been created by the Regulation on consumer Online Dispute Resolution as a means to resolve a dispute about a product or service you have purchased from an online retailer in the European Union. At this time, as our company does not operate in a sector that requires mandatory ADR for unresolved disputes, it has decided not to engage in an ADR process at the present time, but this may change in the future.